Transcript ratings and phrase corrections
Release 0.42
Speech recognition handles ordinary conversation well. Where it struggles is exactly the vocabulary your calls are full of: model numbers, product names, brands, the shorthand your team uses every day and nobody else does.
You can now rate the quality of any transcript and submit the terms that came through wrong. Corrections feed back into how later calls are transcribed, so the vocabulary specific to your business gets more reliable the more your team flags it.
The ratings matter beyond the individual call. Transcript quality is tracked alongside every analysis, which means a run of poor recordings on one line or one handset shows up as a pattern rather than as unexplained noise in the results — and it tells you when a weak analysis was a transcription problem rather than a call problem.
Both take a few seconds from the call page, and neither requires anyone to listen to the recording again.
Latest updates
| Version | What changes |
|---|---|
| Monthly summary | August 2026: sharper signals, your rules |
| Release 0.43 | Notification rules you define yourself |
| Release 0.40 | More precise grouping of recurring themes |
| Release 0.38 | Objection and question breakdowns |
| Monthly summary | July 2026: from calls to clients |
| Release 0.37 | Client insight notes |
| Release 0.36 | The whole client relationship in one view |
| Release 0.34 | Recurring themes grouped by meaning |
| Release 0.32 | HubSpot support |
| Monthly summary | June 2026: from analysis to action |
| Release 0.30 | Weekly summary improvements |
| Release 0.27 | Review and correct call analysis |
| Release 0.26 | Follow-up tasks land in your CRM |
| Release 0.26 | Alerts for missed buying signals |
| Release 0.23 | Targets and alerts on your KPIs |
| Release 0.22 | Every role scored on its own terms |
See it on your own calls
Sales Signals is in early access. If you manage a sales team and want this working on your own calls, we’re onboarding a small number of companies now.